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Terms of use

Please read these terms and conditions before browsing the OnOurPatch.com website.

Note: If you would like to reuse content from our website, including photographs or articles, please contact us and we will be happy to help out if we can.

Terms and Conditions

OnOurPatch.com (“the Site”) is owned and operated by Nikki Stokes and Paul McGowan, referred to in these terms and conditions as “we”, “our” and “us”. Visitors to the Site are referred to as “you” and “your”.

These terms and conditions apply to your use of the Site. By using the Site, you agree to be bound by them. If you do not agree, please do not use the Site.

Purchases made on the Site are also subject to our Purchase agreement, and our Privacy policy explains how we handle your personal information.

We do not make any representations about third-party websites that may be linked to the Site.

We welcome your comments and feedback.

1. Privacy

Please visit our Privacy policy for full details on the personal information that is collected on this Site and how it is used.

2. Purchase Agreement

Please visit our Purchase agreement for full details of the conditions that apply to any purchase made on this Site.

3. Disclaimer

Some of the links on this Site may be affiliate links, which means that we will earn a commission if you buy from these suppliers after following the link. If you have any concerns or questions about the suppliers or products listed, please contact us.

The information provided on this website is for educational purposes only, and does not constitute financial, legal, health or any other kind of professional advice. All efforts have been made to ensure the accuracy of this information, but it may change at any time without notice.

The information and advice is general in nature and does not take into account your individual or business situation or needs. Subject to Section 7, by using this information, you accept sole responsibility for any and all outcomes, regardless of how the information is used or for what purpose. Before making any personal or business decisions, we recommend you consult a qualified financial or legal professional.

4. Site Use

4.1 Your information

To use certain features of the Site, such as creating an account or making a purchase, you may be required to provide information about yourself, including your name, email address and other personal information.

You agree that any information you provide will be accurate, complete and kept up to date. You may only provide your own personal information, not the information of others.

4.2 Account security

If you create an account, you are responsible for keeping your login details secure and for all activity that occurs under your account.

Please notify us promptly if you become aware of any unauthorised use of your account.

4.3 Acceptable use

You may use the Site for lawful purposes only. You must not use the Site to:

  • post, upload or transmit anything that is false, misleading, defamatory, obscene, indecent, threatening, or invasive of another person’s privacy
  • infringe the copyright, trade marks or other intellectual property rights of us or any third party
  • harass, abuse, threaten or discriminate against any person or group
  • send unsolicited commercial messages (spam), including through contact forms or comments
  • gain or attempt to gain unauthorised access to the Site, other users’ accounts, or any systems or information connected to the Site
  • introduce viruses, malicious code or anything else designed to disrupt, damage or limit the functioning of the Site
  • interfere with or restrict any other person’s use of the Site
  • obtain or attempt to obtain products or services without paying for them
  • impersonate us, or falsely claim a business relationship with or endorsement by us, or
  • engage in any activity that breaches consumer protection, privacy or other applicable laws

4.4 Reviews, comments and other content

You are responsible for any content you submit to the Site, including reviews and comments, and for ensuring you have the right to share it.

We may remove any content that we reasonably consider breaches these terms and conditions.

4.5 Breach of these terms and conditions

If you breach this section, we may, acting reasonably, remove content, suspend or close your account, or restrict your access to the Site. Where required by law, we may report unlawful activity to the relevant authorities.

This does not affect any order you have already placed, which will be handled in accordance with our Purchase agreement.

5. Intellectual Property & Copyright

The Site and our products and services contain intellectual property owned by us, including, without limitation, trademarks, copyrights, proprietary information and other intellectual property as well as the Site name, logo, all designs, text, graphics, other files, and the selection and arrangement thereof.

You may not use in any format whatsoever any content or intellectual property from the Site or our products and services, in whole or in part without our prior written consent. We are not responsible for republished content from this Site on other blogs or websites without permission. All other intellectual property is the sole property of their respective owners.

Any copyright infringement will result in legal action taken on behalf of us.

6. Third Parties

The Site and our products and services may contain links to third-party websites and resources. You acknowledge and agree that we are not responsible or liable for the information or services of these third-party websites or resources. Links to such websites or resources do not imply any endorsement by or affiliation with us.

Unless otherwise stated, these terms and conditions only cover the use of this Site. Any other link will be covered by the terms and conditions of that specific site. You acknowledge and accept that we are not responsible for the terms or practices of third parties. You acknowledge sole responsibility for and assume all risk arising from your use of any such websites or resources.

7. Limitation of Liability

Nothing in these terms and conditions excludes, restricts or modifies any right or remedy you have under the Australian Consumer Law.

Purchases made on the Site are governed by our Purchase agreement, including its provisions on consumer guarantees, returns and refunds.

Subject to the above, and to the extent permitted by law, we are not liable for any loss or damage arising from your use of, or inability to use, the Site, including loss or damage caused by:

  • errors, omissions or inaccuracies in information on the Site;
  • interruptions, delays, technical faults or unavailability of the Site;
  • viruses or other harmful code;
  • unauthorised access to or alteration of your information by third parties;
  • third-party websites or resources linked from the Site; or
  • your reliance on general information provided on the Site,

except to the extent the loss or damage is caused by our negligence, wilful misconduct or breach of these terms and conditions.

To the extent permitted by law, we are not liable for any indirect or consequential loss, including loss of profit, revenue, data or goodwill.

Where our liability in connection with your use of the Site (excluding purchases) cannot be excluded but may be limited, our total liability to you is limited to $100.

8. Indemnification

You agree to indemnify us against any claims, demands, losses, damages and reasonable legal costs to the extent they arise directly from your breach of these terms and conditions, including misuse of the Site or unauthorised use of our intellectual property.

We agree to indemnify you against any claims, demands, losses, damages and reasonable legal costs to the extent they arise directly from our negligence, wilful misconduct or breach of these terms and conditions.

Neither party is liable under this clause to the extent a loss was caused or contributed to by the other party.

Nothing in this clause excludes, restricts or modifies any right or remedy you have under the Australian Consumer Law.

9. Governing Law; Venue; Mediation

These terms and conditions are governed by and construed in accordance with the laws of the State of Victoria, Australia.

When a dispute arises, the parties agree to first attempt to resolve it through good faith negotiation.

Should the issue fail to be resolved by negotiation, the parties agree to mediation by an independent party or parties.

In the event that mediation does not resolve the dispute, the matter may then be brought before VCAT or the courts as deemed necessary, while endeavouring to use only necessary measures to resolve it.

Both parties agree to aim to resolve the dispute within ninety (90) days from the date the issue is first brought to the attention of both parties.

Unless otherwise agreed, any mediation or legal action will take place in Melbourne, Victoria.

Both parties agree, to the extent allowed by law, to comply with any agreement reached through mediation, and with the decision of any tribunal or court.

10. Miscellaneous

These terms and conditions, together with our Purchase agreement and Privacy policy, constitute the entire agreement between the parties. If there is any inconsistency, the Purchase agreement prevails in relation to purchases.

Should any provision of these terms and conditions be or become invalid, illegal, or unenforceable under applicable law, the other provisions shall not be affected and shall remain in full force and effect.

These terms and conditions bind and inure to the benefit of the parties’ successors and assigns. These terms and conditions are not assignable; any transfer, assignment or delegation by you is invalid.

To access or use the Site, you must have the requisite power and authority to enter into these terms and conditions.

No waiver of any of the provisions shall bind either party unless set forth in a writing specifying such waiver, consent or amendment agreed to by both parties, except as provided in Updates.

The headings of these terms and conditions are provided for convenience only and shall not affect its construction or interpretation.

By using the Site, you agree to these terms and conditions, without modification, and acknowledge reading them.

11. Updates

You acknowledge and agree that you have reviewed this Site and these terms and conditions and that you will continue to review to be aware of any modifications.

We reserve the right to change these terms and conditions or to impose new conditions on use of the Site, from time to time, in which case we will post the revised terms and conditions on this page.

By continuing to use the Site after we post any such changes means you accept the new terms and conditions with the modifications.

Updated: October 2026

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